Privacy Policy

Privacy Policy

Last updated: October 5, 2026

Universal Binders & Tabs ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or make a purchase, how we use it, and the choices you have.

Information We Collect

When you request a quote, place an order, create an account, sign up for emails or coupons, or contact us, we collect the information you provide, such as your name, email address, billing and shipping address, phone number, and order details.

Payment information, such as your card number, expiration date, and billing address, is submitted at checkout and transmitted securely to our payment processor, Authorize.net, to complete your transaction. We do not store your full credit card number on our own systems.

How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and quote requests and provide customer support
  • Send promotions, coupons, and news, if you have opted in to receive them
  • Prevent fraudulent transactions

Email Communications

If you opt in to receive emails, whether at checkout or through another signup on our site, we use your email address to send you promotions, coupons, and updates. You can unsubscribe at any time by using the unsubscribe link in any marketing email or by contacting us at [email protected]. Opting out of marketing emails will not stop order confirmations and shipping updates related to your purchases.

Cookies

Our website uses only the cookies necessary for the store to function and stay secure, such as keeping items in your shopping cart, keeping you signed in to your account, and helping our hosting and security provider (Cloudflare) distinguish real visitors from automated bots. These security cookies expire after a limited time. We do not use advertising cookies, and we do not use third-party advertising or analytics tools to monitor your activity on our site.

You can set your browser to block or delete cookies, but some parts of the site, such as the shopping cart and checkout, may not work properly without them.

Third-Party Services

We share your information only as needed to operate our business:

  • Payment processing: Authorize.net receives your payment and billing details to authorize and process your purchase. Its use of your information is governed by its own privacy policy.
  • E-commerce platform: Our store is hosted on Volusion, which processes order, account, and email subscription data on our behalf.
  • Shipping: We provide your name, shipping address, and, where needed, phone number or email to shipping carriers so they can deliver your order.
  • Email: If you opt in to marketing emails, your email address is handled by our e-commerce platform or email service provider so we can send you messages.
  • Elfsight widgets: Our site uses two tools provided by Elfsight: an accessibility widget and a widget that displays customer reviews from our Google Business Profile. These widgets load from Elfsight's servers and may receive technical information such as your IP address and browser details, and may store display preferences in your browser. The reviews shown are publicly posted on Google.
  • Security and content delivery: Our site uses Cloudflare to protect against malicious traffic and deliver pages quickly. Cloudflare may process technical information such as your IP address for these purposes.

We do not sell or rent your personal information to anyone.

Data Security

We use industry-standard measures, including SSL encryption, to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to any records we are required to keep for legal or accounting purposes. Contact us at [email protected].

Do Not Track

Our website does not track visitors across other websites, and we do not use third-party advertising or analytics tools. Because of this, we do not alter our practices in response to "Do Not Track" browser signals.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows when it was most recently changed.

Contact Us

Universal Binders & Tabs
566 Grass Valley Street
Simi Valley, CA 93065
(805) 210-6835
[email protected]